Begin with the project specification and intended installation area. The cover and frame must be selected as an assembly to suit the required application.

Send the load class and applicable standard stated by your project designer, together with dimensions and quantity. Ask which drawings, inspection records and test documents are available for the selected product.

Include the clear opening, overall frame size, cover dimensions and installation height. Indicate the preferred material, surface pattern, marking and required quantity.

If you are replacing an existing cover, include photographs and dimensions of the complete frame. Note the drawing revision so everyone works from the same information.

Request the installation instructions for the selected cover and frame. The project team should confirm the supporting structure, finished road level and suitable installation method before work starts.

Arrange regular checks for movement, surface damage, blocked openings and secure seating. Discuss maintenance and replacement requirements with the project’s qualified installation team.

Confirm the destination, quantity, packing arrangement and handling requirements when requesting your quotation. Provide any project labels or identification requirements in advance.

Discuss pallet dimensions, protection, shipment marking and loading coordination before dispatch. Your freight forwarder can confirm the documents and transport requirements for the destination.